How it Works
Droplette aerosolizes serums into a hydromist made of particles less than five microns in diameter (100X smaller than the width of a hair).
The combination of our particle size and velocity enables infusion through the skin barrier without irritation, resulting in more effective delivery of active ingredients. Check out our How It Works page for more information.
Our device creates a mist so tiny – 100x smaller than the width of a single hair – that the experience is almost imperceptible. You can expect the feeling of a gentle, subtle, soothing mist while infusing your skin 20x deeper with potent ingredients. No pain, all gain.
While we recommend keeping your mouth closed, this suggestion is purely to avoid any discomfort. Droplette doesn’t use any chemical propellants or accelerants like traditional aerosols; our delivery system is mechanical only. Therefore, our mists are predominantly water and ingredients that already exist in nature and in your bodies, such as vitamin A (retinol).
Because the mist size is microscopic and water-based, the mist cannot travel far at all before evaporating, making it highly unlikely that the ingredients will end up anywhere in your body. We have performed laboratory testing which is used to check for aerosol deposition in the lungs and lower airways and have confirmed that our mist cannot travel into the lungs.
Yes. We admit that some of the mist will escape into the air, but this is expected and does not detract from the efficacy of your treatment. We’ve accounted for this effect by over-filling our capsules beyond what you need in any single treatment, and instructing you to hold your device as close to your skin as possible – even touching the white surface gently against your skin. Considering that 90% of topicals never reach beyond the skin’s surface, the small amount of product in the air via Droplette is not problematic.
Droplette’s device can achieve deeper levels of ingredient delivery because of a unique combination of two mechanical parts within our device: a piezo (like a mesh, which makes droplets smaller), and a powerful pump (which makes them even smaller, and speeds them up while propelling them into your skin). Other misting devices on the market may have one of these parts, but the pairing is novel, patent protected, and signature to Droplette.
We’re sorry, but you can’t. We have to make sure that we are selling a safe product, and we aren’t kidding about our infusion depths. Although a product you are using may feel fine on the surface, undesirable side effects can arise once that same ingredient is 20x deeper than it’s ever been before.
We test our formulas extensively before launching capsules to ensure you have a positive experience. Additionally, Droplette requires specific viscosities to function properly, so thicker serums wouldn’t dispense well anyway.
Your mileage may vary, but our Clinical Studies and most of our reviews and before/after photos suggest that results will start to become visible as soon as two weeks after incorporating Droplette into your routine. If you are consistent with usage, and not challenging your skin with counterproductive conditions like sunburns, you should notice a difference within month 1.
Shopping
Your Droplette purchase includes a two year limited warranty, as defined in our Terms & Conditions. Use this link to initiate a warranty claim. If you are unsatisfied with your purchase from Droplette for any reason, you have 30 days from the date of shipment to request a return on your device and/or certain capsule packs.
We are only able to accept returns of unopened capsule boxes with no missing or used capsules. Opened and used capsule boxes will not be eligible for a refund. Growth Factor capsules are not eligible for return and are considered final sale. Use this link to initiate a return. We will make every effort to help you optimize your Droplette products to ensure you have a great experience.
Yellow: Collagen-Boosting Hydrofiller capsules (For hydrating/plumping)
Pink: Retinol Renewer capsules (For anti-aging/smoothing)
Green: Glycolic Illuminator capsules (For resurfacing/glowing)
Purple: Tranexamic Eraser capsules (meant for dark spots/redness)
Gold: Growth Factors (Our most advanced anti-aging formula)
Hot Pink: Hydrating Lip Plumper (For instant, plumped lips. Must be used with the Droplette app)
Light Blue: Device cleaning capsules (for your device, not your face)
Our Starter Set includes 28 Collagen Boosting Hydrofiller capsules. We also recommend our Skincare Regimens to help take the guesswork out of your routine.
Consider your skin type and skincare goals. Collagen is a great place to start for hydrated, glowing skin. It’s the perfect capsule to use day and night to maintain a beautiful complexion. Since collagen on its own is too large to absorb topically, Droplette is the only way to infuse it beyond the skin’s surface. It makes a big difference.
Then decide if you would like to tackle signs of aging (Retinol) and/or hyperpigmentation/skin texture challenges (Glycolic) more intensively. If you are having trouble deciding what to purchase and how to structure a routine, please look to one of our dermatologist-developed Combo Regimens. Just choose the capsule set that fits your needs most accurately, and follow the continuous 2-week program.
Additional capsules are available on our website. Create a capsule subscription to enjoy 20% savings.
Unfortunately, we are not able to ship internationally at this time. We hope to expand into more countries soon.
Free shipping is included with every order. All orders ship with UPS SurePost, with the exception of Growth Factors. Depending on your location, you can expect your Droplette order to arrive in 2-8 business days. Growth Factors orders ship 2-day or overnight shipping via UPS.
All of our products except Growth Factors can be shipped anywhere within the United States.
We are only able to ship Growth Factors to the 48 contiguous United States, and are unable to ship Growth Factors to P.O. boxes.
Troubleshooting
Please contact Customer Support and we'll help you order a replacement.
Please contact Customer Support and we assist you with troubleshooting your device.
How To Use
1. Make sure your device is charged. It will arrive with partially charged, and will blink yellow when turned on if the battery is low. Charge fully when your device arrives.
2. Choose a serum capsule and give it a slight shake.
3. Place the capsule into the chamber with the ridge aligned with the groove, then use the door to push it in all the way. You should hear a click.
4. Hover the device’s white surface about a half inch from your skin with your head tilted back. The best position for the device’s mist is at a slight angle, with the white surface facing down.
5. Turn on the device by pressing the ridge on the right hand side. Once on, make slow circles around your face.
6. We recommend this order: right cheek to chin, left cheek to chin, and forehead. Press the ridge on the right hand side at any time to start and stop the device.
7. Remove the capsule by pulling it out, and set it aside for recycling.
For more information see our Welcome Guide.
Droplette is a skincare device that infuses active ingredients deep into your skin, so use your device and the appropriate capsules as you would a serum, essence, or mask.
In other words, we fit best in between cleansing and moisturizing/applying SPF. Please note that we recommend our Retinol capsules for evening use only.
One device cycle is 2 minutes. We recommend running the device for a second cycle (focusing on your hands and décolletage) to ensure that all formulation has been used during your application.
We recommend storing your device in a cool, dry atmosphere.
Your device will arrive partially charged, and will blink yellow when turned on if the battery is low. A fully charged device will last for 30+ capsule cycles.
1. Plug the cable into the cradle, and plug the other end of the charger into a wall outlet.*
2. Place the device on the charging cradle. The device should rest seamlessly in the cradle with the narrow end of the device matching the narrow end of the cradle.
3. The indicator light on your device will pulse green, indicating that your device is charging.
4. When your device is fully charged, the green indicator light will turn off.
*The Droplette charger fits standard North American 120V wall outlets. Outside of North America, the Droplette charger operates from any 100-240V wall socket with a suitable plug adapter, not included.
NOTE: It is normal for your device to feel warm to the touch after charging – it is safe.
WARNING: Read all the safety information below before using wireless charger.
•Only use power adapters provided by Droplette with the wireless charger
•Do not place foreign objects on the wireless charger, as they may become warm or interfere with charging
•Do not use the power adapter if the enclosure, prongs or cable are damaged
•Do not use the power adapter if it has been exposed to excessive moisture, or if liquid has spilled into the power adapter.
The device will come partially charged, but your first full charge will equate to 30+ capsule cycles.
The yellow LED light blinks when the battery is low. (When the device is on)
You can use Droplette around your eye area. If any irritation occurs, as is more likely with exfoliating ingredients such as our Glycolic Illuminator formula, stop use and consult your dermatologist.
Yes, although we recommend waiting 24 hours after these procedures to allow skin some recovery time in between.
For mild peels it’s safe to use Collagen-Boosting Hydrofiller, Growth Factors or Tranexamic Eraser after 3 days. For any stronger peel, we recommend waiting 5 days. Please consult with your practitioner before resuming your Droplette capsules.
Yes, please just bear in mind that certain formulas may tingle more than others if lower layers of skin are exposed, such as with eczema.
- Insert a cleaning capsule as you would a serum capsule
- Point device towards the drain of your sink
- Turn on the device and allow mist to spray into the sink
- When the capsule is finished dispensing, the device will turn off on its own
We still recommend an effective cleanser and moisturizer morning and night. For daytime, don’t forget SPF.
Yes. As much as we would love to be your only skincare must-have, we know that you have other favorites. Droplette works best on clean skin, but feel free to apply other serums and creams after you use Droplette.
All of our capsules, excluding our Growth Factors GF-01 capsules, have a shelf life of two years when stored at room temperature.
While we believe that most people can handle both simultaneously, we recommend double checking with your dermatologist.
Yes, but we recommend holding off on the Retinol capsules until you are no longer pregnant or nursing.
Absolutely. Collagen is our favorite for both daytime and nighttime, and Retinol and Glycolic Acid are best used before bedtime.
If you would like to take the guesswork out of what to purchase and how to structure a routine, please look to one of our dermatologist-developed Regimens. Just choose the capsule set that fits your needs most accurately, and follow the continuous 2-week ‘rejuvenate-recovery’ program to see your desired results.
It depends how often you are using your device, but we recommend at least once every 1-2 weeks to make sure it’s ready to go when you are.
Manuals and Guides
All Droplette device purchased at droplette.io after May 22 2023 are Droplette 2 devices.
