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What is the Droplette app?
The new Droplette app is designed to create a connected experience with your device. By downloading our app, you’ll be able to:
- Unlock exclusive device features to boost your treatment with more targeted misting for instantaneous results
- Schedule a complimentary skin consultation with our licensed in-house estheticians
- Learn about tips and tricks on how best to maximize your device and capsules
- Convenient access to our customer service team to help answer any questions
- Manage your account settings
Do I need to download the app to use the device?
No, you do not need to download our app to use your device. While your device will work without the app, downloading the app allows you to unlock exclusive device settings and other features to enhance your skincare experience.
How do I download the app?
To download our app, search for “Droplette” in the Apple App store or click here.
When will an Android version be available?
Currently, our app is only available in the Apple App Store for now, but we’re working hard to optimize our features for Android users for early 2023.
I need help pairing my device to the app.
To connect your device to the app, make sure your bluetooth is enabled on your phone and your Droplette device is fully charged and in close proximity. Hit Connect Device on the home page. Hold down the power button on the side of your device for about 5 seconds until you see the LED indicator blinking blue. Your device should now be connected. If you have trouble pairing a previously connected device hit “Forget Devices & Reconnect” on the home page. If pairing is still unsuccessful, connect to our customer support team via email at firstname.lastname@example.org.